Why Front Office Dept is Important in Hotel??

The main function of Front office department is to reserve, register and assigned rooms to the guest act act as a continued source of information to the them during their stay in the hotel. The revenue collected from the sell of room contributes more than 50% of the total sell. The primary function of the Front Office department are as follows:

* Deal with room reservation.
* Check-in Arriving guest.
* Prepare guest arrival and departure list.
* Received guest and help them to complete registration formalities.
* Help to marketing and selling promotion process.
* Deal with the various inquiries and information of in-house and outside activities.
* Deals with mail, messages and paging of the guest.
* Deal with deposite for safe castody.
* Produce daily report and statics.
* Deal with accidents and unusual events.